The Master Chefs website is published under licence by Damson Media, is committed to protecting the privacy of its users. The following outlines our privacy and data protection policy.

Third party partners of The Master Chefs and other websites you may access via The Master Chefs have different privacy policies and are not subject to this privacy policy. We recommend that you read the privacy statement of each such website to find out how they protect your personal information.

Collection and Use of User Details
When you register at The Master Chefs, we collect personal details about you.

Personal information such as your name, address, e-mail address and job title is collected via The Master Chefs order and registration forms.

When you visit the site, we also collect web site usage information and information about your computer and internet connection, including your computer’s IP address, the type and version of browser and operating system you use, your internet domain and, if you arrived at The Master Chefs via a link from another website, the URL of the linking page.

We use this information to:

  • fulfil orders
  • personalise the content and advertising you will see based on your personal characteristics or preferences
  • notify you of relevant new products and features on The Master Chefs (if you opt in to receiving such information)
  • notify you of promotions from The Master Chefs and from the Damson Media and associated companies (if you opt in to receiving such information)
  • allow reputable third parties to send you information (again, if you opt in to receiving such information)
  • ensure, as far as is practical, that our site is compatible with the browsers and operating systems used by most of our visitors.

We also use the information for in-house research to:

  • improve our understanding of customer needs in developing The Master Chefs
  • build marketing profiles
  • aid strategic development
  • manage our relationship with advertisers

The results of all such research and analysis will be presented as anonymous or aggregated information and will not reveal any personal facts about individual customers.

The Master Chefs is part of Damson Media, which operates from offices in London. Steps have been taken to ensure that high standards of data protection are adhered to in all regional offices for all the forms of processing mentioned above.

User Choices
The registration form provides you with a series of choices regarding promotional activity and other communication with you.

If you want to be kept informed of The Master Chefs products and offers, as well as technical or functional developments related to our website and on-line services, then you should tick the relevant opt-in box.

If you wish, we will occasionally allow other similar, reputable organisations to contact you. If you wish to hear from these companies, please tick the appropriate box on the registration form.

Cookies
A cookie is a small file which is placed on the user’s hard drive during a The Master Chefs visit. This file allows the user to move quickly and easily around our site. It is used to identify returning users and to identify subscribers and registrants (a registrant – and subscriber – will have the cookie linked to their e-mail address as a way of identifying them). This means that if you are a registrant or subscriber, you will not have to login each time you visit. We also use a cookie to track a user’s sessions. We use this information to find out what site features are most popular so that we can develop The Master Chefs in the light of our analysis of people’s usage. We also use cookies and the information we collect to show you relevant content and advertising.

You can delete cookies from your hard drive at any time. Bear in mind, though, that if you delete these cookies, any settings such as your stored username and password will have to be reset when you log in again.

Unlike many sites, you will be able to use The Master Chefs even if you set your browser not to accept any cookies. However, certain features and content may not be available to you and you will have to log in every time you visit.

Further information on the use of cookies can be found at: http://wiht.co/cookiesguide

E-mails
The Master Chefs uses reputable third parties to deliver the e-mails you will receive from our site if you subscribe to our e-mail newsletters or have chosen to receive information about The Master Chefs products and offers. These third parties use unique identifiers and invisible images (often called “pixel tags” or “clear GIFs”) to perform message open sensing, message format sensing, and click through sensing on behalf of The Master Chefs in order to bring you more relevant information.

Adverts
The Master Chefs sells advertisements in its own right and through outside agencies. Some of the pages you visit on our site through the use of pixel tags (also called “clear gifs”). In the course of serving advertisements to this site, may place or recognise a unique “cookie” on your computer on behalf of The Master Chefs in order to bring to you more relevant information and in order to make sure that you do not receive the same advert many times in the same session. Some of the advertisers on The Master Chefs do not use advert-serving software and their adverts are served by third-parties who may place cookies.

Security Policy
The Master Chefs has appropriate measures in place to ensure that users’ personal details are not misused, accidentally destroyed, lost or altered. Occasions will arise when customer information is passed outside the company to other data processors (i.e. fulfillment bureaus, database consultants etc.) but they will only act upon instruction from Damson Media in order to perform the services required.

Transfer of Personal Data Overseas
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Therefore, by browsing The Master Chefs and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.

Updating Customer Details
It is important to us that we have your correct contact information so that you don’t miss out on further correspondence or experience problems with the delivery of products.

Changes to this statement
Due to changes in legislation and best practice or enhancements to functionality and content on The Master Chefs we may make changes to our privacy policy and will reflect those changes in this statement, so you should check here from time to time.